Returns & Exchanges
At CLARINE, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn garments. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all CLARINE tags attached, ensuring the garments are in their original, unworn condition.
Label and Ship
Download and print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing